• Email is bikerleather@gmail.com  You MUST include in the SUBJECT LINE "Ghost Rider Leather CONTACT". Please give your name, order number (if applicable) and any questions. We will reply usually within 24-48 BUSINESS hours excluding weekends and holidays. (If you leave a voicemail, please make sure you clearly give your name, phone number and order number if applicable. We've had several calls where we cannot make out the phone number and no name or order number given, so it is difficult to return your call under these circumstances)
• DO NOT CALL about a size exchange or return. (This is due to messages on voicemail are not always clear enough). Email us bikerleather@gmail.com, give us your name, order number, item you need to exchange and reason, size, etc. That is the easiest way to get it handled in a timely manner. Make sure you put in the Subject Line "Ghost Rider Leather Size Exchange" or something similar.
  
• Your Credit Card statement will show GHOST RIDER LEATHER as the merchant name.
• If you have questions about our Return Policy, see our Returns Policy here.
  
• Your business is greatly appreciated and we are working on ways to better serve you all the time. Thank you for visiting Ghost Rider Biker Leather!
• PHONE: 850-913-9999
  
• FAX # 850-722-6919

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CREDIT CARD POLICY: We only authorize your credit card when you place an order. We do not charge your credit card until we determine that the item(s) you have ordered are in stock. Your bank or credit card issuer places a "hold" on the funds that have been authorized. Normally this shows on your bank account as "pending". This means it's an authorization only and not a charge. We have no way to remove a "hold", only your bank or credit card issuer can do this for you. If the item is not in stock and you want the "hold" removed, only you can contact your bank or credit card issuer and ask them to remove the hold because the item you ordered is not in stock. If we were able to do this for you, we would gladly do it, but we have no way to do it. Each bank differs but the "hold" usually falls off after a certain period of time if it is not charged. The time varies depending on your bank or credit card issuer. We have no control of that.

Just an FYI. It takes 3-4 business days for a charge on your credit card to be processed by your bank or credit card issuer before the funds reach our account. However, we ship as soon as possible and most of the time it is well before we ever actually have the funds from your credit card in our account.